Shipping Fees, Exchanges & Return Policies of Pearl Essence
You have a multitude of shipping choices to choose from when ordering from Pearl Essence Japanese Gifts & Toys...
With UPS or the US Postal Service delivery is only a few days away! Usually 3-5 days.
Current Shipping & Handling Rates:
USPS - United States Postal Service (Default method)
- 6.95 - USPS Priority Mail (3 - 5 Days) (Default option for small package.) We recommend Priority Mail with delivery confirmation.
- 6.50 - USPS Parcel Post
- Your shipping costs will automatically be generated during checkout and you can select your preferred shipping method.
UPS - United Parcel Service (By request - Price listings for small package)
- 7.50 - UPS Ground
- 9.00 - UPS 3 Day Select
- 13.05 - UPS 2nd Day Air
- 21.86 - UPS Next Day Air
If we do not have an item in stock and have to make one which only takes an hour or so... We usually get orders to the post office within a couple of days which adjusts the delivery time to five business days or more. In this case you can expect your order to be delivered within 7 - 10 days at the most. Custom artwork and large format prints can take longer. If you have any questions about your order please feel free to contact us via email or by phone.
For delivery inquiries or to place a phone order:
Contact via Email click here or Phone 302-227-5622
100% satisfaction guarantee! We guarantee our products to be of the highest quality available or we will refund your money within 30 days of your purchase. No questions asked! There are no restocking fees or any hidden fees of any kind. If for any reason you would like to return your purchase for a full refund, please return your item in its original condition and within 30 days of purchase and we will refund your money ASAP.
To exchange your order for any reason just send it back to us in it's original condition and we will be happy to exchange it for you. Please include a note specifying which other item you would like in exchange.
Send exchanges or returns to:
301 Rehoboth Avenue
Rehoboth Beach, Delaware 19971
There are no fees applied to cancellations. Your money will be reinstated securely to the account used to make your purchase.